Application Engineering Manager
Fresno, CA, US, 93706
<span style="font-family:"Arial",sans-serif">Trillium Flow Technologies, founded on a legacy of premier products and services, provides mission-critical valves, pumps, and aftermarket services for core societal infrastructure that includes water and wastewater, power generation including nuclear power, food and beverage, oil and gas equipment and general industry. Trillium is very customer centric to meet specific needs, provides innovative engineering design with a global footprint that is focused on meeting our customers’ original equipment and aftermarket needs.
Purpose
The Application Engineering Manager at Trillium Flow Technologies leads the OE application engineering team, ensuring that quotations meet customer-provided specifications, meeting commercial and financial targets and delivered on time.
Key Responsibilities
- Effectively oversee and drive the quotation lifecycle from receipt to order acceptance. Manage day-to-day activities of the Application Engineering team while cultivating a high-performance team culture, and provide quotations on a regular basis.
- Review all quotes for accuracy, pricing and margin, ensuring all levels of corporate approval are met. Take ownership of assigned duties and drive action to satisfy customer requirements.
- Support good lines of communications with channel partners, field sales and the wider organization. Collaborate with and engage pertinent departments to promote teamwork and reinforce a sense of urgency on behalf of our customer.
- Provide training on applications such as SCORE; SalesForce; LTC and Syteline. Research and help resolve issues and discrepancies, when needed.
- Uphold, drive and continuously evaluate processes to improve customer satisfaction, accuracy, appropriate awareness and cycle time for all front-end activities.
- Recruit, develop and evaluate team members to ensure the efficient operation of the team.
- Exhibit a high level of integrity with regard to sensitive, confidential and/or proprietary company information which includes costs, pricing methods, and product information.
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Comply with all department and company policies, procedures and programs.
- Observe all safety and ISO 9001/14001 Requirements.
- Other duties as assigned.
Education/Experience:
- Bachelor’s degree in Engineering (Mechanical or a related field) or equivalent technical experience.
- 3+ years of Applications Engineering experience quoting rotating equipment in the pump industry.
- 2+ years of Management experience leading a team of engineers and/or other presale professionals.
- Experience in process transformation with a focus on accuracy and efficiency initiatives.
- Change agent with a motivational attitude and the ability to align team members.
- Strong written and verbal communication including ability to articulate moderate to highly technical concepts, materials and configurations to pertinent stakeholders.
- Excellent organizational skills and ability to manage multiple projects of varying lengths concurrently. Ability to prioritize and multi-task in a fluid manner.
- Good analytical, and system troubleshooting skills. Places high importance on attention to detail.
- Occasional travel, up to 10%.
Work Environment:
The noise level in the work environment will vary. In certain areas of the facility personal protective equipment (PPE) may be required, including safety glasses and steel-toed shoes, and ear plugs.
FLSA Classification: Salaried/Exempt
California Compensation Range: $110,000 - $150,000 (Compensation is determined by a combination of an individual’s relevant work experience and educational requirements).
<span style="font-family:"Aptos",sans-serif">Trillium Flow Technologies is committed to an inclusive workplace, including hiring and retaining diverse talent. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Trillium Flow is a background screening, drug-free workplace.
Nearest Major Market: Fresno